Customer Service Clerk in Niles, MI at Spartan Tool

Date Posted: 9/10/2022

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Niles, MI
  • Experience:
    Not Specified
  • Date Posted:
    9/10/2022

Job Description

  • Represent Spartan Tool in a positive and professional manner
  • Work with all company personnel and outside contacts to proactively satisfy existing customer service requests and needs
  • Work with Customer Service Manager and team to continually develop new customers and new markets
  • Perform any other duties assigned by your manager
  • Order entry of all incoming orders
  • Manage incoming customer calls Conduct research on ongoing customer needs
  • Responsibilities and Authorities:
  • Perform routine follow up calls with current customers
  • Develop quotes in cooperation with the Customer Service Manager on an as-needed basis
    • All of the duties of the position are completed as per the job description
  • Inside sales duties are performed accurately and with a sense of urgency, while keeping the needs and interests of the customer and Spartan Tool in mind
  • Collecting and reporting customer information and issues

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