Field Service Technician in Hebron, KY at ANCRA INTERNATIONAL, LLC

Job Description

Ancra Cargo is a worldwide leader in the sales and supply of cargo securement and automatic loading and unloading systems for trailers. Headquartered in Hebron, Kentucky, we sell, design and build, with a team of approximately 200 employees, standard and customized solutions for our clients in various markets. We strive to introduce new methods, ideas, and products through our research and development in the cargo community. We are an ambitious, professional, and dynamic organization with internal growth.

The team is very important; when we do a job, we do it together. Our success is based on entrepreneurship and a no-nonsense mentality in a professional environment. Our predominantly informal organization maintains an "open door policy" and is determined to achieve set objectives. Ancra is a place where you will make a difference and will see the difference that you are making every day. At Ancra, we strive to push responsibilities, authority and decision making to the right levels of the organization and give you the independence to create success in your role. Ancra Cargo is a world-class leader in the area of cargo handling and restraint systems. Founded in 1969 with the mission to improve safety and security for the transportation industry, we have grown to be North America’s largest designer and manufacturer of load maximizing systems.  Ancra is also the leader in decking systems with over 100,000 sold. With over 100 current patents, Ancra Cargo is dedicated to innovating, designing, and manufacturing the highest quality products to meet the evolving needs of our customers including military, heavy duty cargo, and consumer/industrial demands.

Ancra Cargo has been awarded a Top Workplaces honor by Enquirer Media in Cincinnati, OH for the fourth consecutive year. The list is based solely on employee feedback and uniquely measures culture drivers that are critical to the success of any organization.

Key Responsibilities and Priorities:

•  Provide professional troubleshooting and repair services for Ancra Systems truck loading and trailer conveyor systems at customer sites
•  Participate in installation and commissioning of Ancra Systems truck loading and trailer conveyor systems at customer sites
• Perform predictive, preventative, corrective and routine maintenance on production equipment
•  Troubleshoot and repair electro-mechanical, industrial controls, hydraulic, and pneumatic equipment, or systems (Involving circuits, relay logic, wiring, motors, servo drives, etc.)
•  Troubleshoot, modify and/or repair programmable logic controllers, CNC machines, robotics, and other electronic equipment
•  Troubleshoot and repair hydraulic, pneumatic, electrical equipment and machine components
•  Document of work performed by written/electronic methods
•  Ability to problem solve and continuously improve safety, quality, and productivity
•  Repair, maintain and troubleshoot CNC machines

Position Consults with:

Customers, Sales, Customer Service, and Operations.

Knowledge, Skills, and Abilities Required:

•  Strong electrical and mechanical knowledge and practical skills
•  Demonstrated success in troubleshooting and problem-solving
•  Technical knowledge and skills in the following areas: PLC's/industrial controls, motion/motor controls, and hydraulic/pneumatic systems.
•  Available to work overtime, holidays, weekends, and during plant shutdowns
•  Ability to read and interpret equipment manuals, mechanical / electrical schematics, drawings, and other specifications to determine repair method for failed components
•  Strong written and verbal communications skills
•  Ability to work in a team environment as well as independently
•  Self-motivated and results driven
• Professional, clear, and concise communication skills to external and internal customers
• Must be willing to travel on short notice and spend more than 25% of the time traveling.  May be continuously away from home for as long as a month (offer travel expenses).
• Must be willing to be available during off hours and travel accordingly

 Experience Required:     

• Five years (minimum) experience in troubleshooting electromechanical and/or mechanical equipment
• Service experience with automated conveyor systems is preferred
• Must have knowledge in the use of personal computers for word processing, data base functions and communications.  Understanding personal computer hardware setup and software configuration required
• Working experience with troubleshooting Programable Logistic Controllers (PLC) is required

 Education Requirements

Trade school graduate or two-year Associates degree in a mechanical, electrical, or mechanical technician program or equivalent industry, military, or other relevant experience. 

Working Conditions/Travel Requirements:

Work takes place in an industrial environment both on site at Ancra Cargo and at customers.

Availability to travel to sites in the USA, Mexico, and Canada within 24 hours notice. 

Disclaimer:  Job responsibilities and requirements can change at any time.