Production Clerk in Withee, WI at Wakefield Thermal Solutions

Job Description

Wakefield-Thermal is a global leader in innovative thermal management solutions for a diverse range of markets. Building on over four decades of leadership and experience, Wakefield-Thermal designs, manufactures, and sells thermal management products that remove excess heat generated by electronic components. These products include heat sinks, extrusions, bonded fin assemblies, custom panels and enclosures, liquid cold plates, precision compression clamp systems, and accessory products.

The Withee, Wisconsin facility is currently accepting applications for a Production Clerk to support our Production Control Manager.

PRODUCTION CLERK:
Under minimal supervision, the Production Clerk will perform telephone/email customer service, sales functions, and data entry. Take incoming orders, coordinate availability/delivery of product to the customer, and troubleshoot concerns.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Communication with customers concerning orders, returns, shipments and products
Managing Production paperwork
Quoting, Pricing, and Invoicing
Order entry of parts, dies, profiles and tolerances associated with customer purchase orders
Actively participate in company health and safety training programs and comply with all policies and procedures

REQUIREMENTS:
Associates degree or work equivalent
Minimum of 2 years in sales or customer service role
Familiarity with Microsoft Office and operational software, MRP systems
Proficient arithmetic skills
Willingness to be flexible and adapt to change
Requires the use of good judgment to comply with instructions and standard procedures, methods or practices involving the making of minor decisions
Excellent communication skills, attention to detail and time management are a must
Other duties as assigned

This position offers a full suite of benefits to include, Health, Medical, Dental, PTO, STD/LTD and a lucrative 401K contribution.