Quality Manager in Stillwater, OK at National Standard

Date Posted: 6/15/2022

Job Snapshot

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Job Description

The Company 

US Wire Group is the parent of three independent companies (five manufacturing facilities) which produce steel wire and cable/wire related products that serve many industries. The independent business model fosters entrepreneurship and growth and allows professional development at all levels. US Wire Group is part of the Metals Processing Group and wholly owned by The Heico Companies, LLC. 

Our philosophy of developing a close customer contact to provide prompt, responsive service and to meet our customer's changing needs allows us to be leaders within our respective industries. Products are marketed domestically through a direct sales force, manufacturer's representatives and an established network of independent distributors. Our company is diverse and has a solid management base, product/market niches and efficient manufacturing capabilities. 

The Position 

Develops, implements and coordinates the product assurance program to prevent or eliminate defects in new or existing products by performing the following duties personally or through subordinates. This position maintains ultimate responsibility for assuring that all products are defect free and compliant with technical specifications. 

Job Description 

Primary Responsibilities 

Quality Assurance 

  • Develop and control processes, practices and inspection procedures to ensure that products are manufactured, handled and delivered in compliance with standard practice and customer requirements in the most cost-effective   
  • Report deviations from quality standards or standard practices to production management and recommend corrective measures and actions to be taken. 
  • Evaluate scrap reports and assist manufacturing in programs to reduce total scrap. 
  • Administer corporate rod evaluation procedures. 
  • Provide technical assistance to department heads and division management as assigned for special projects, experimental and research and developmental work. 
  • Provide evaluation of raw material quality; assure proper functional use pertaining to proper design specifications, material availability and supply source qualifications. 
  • Interact with customers relating to formal resolution of complaints, variances from standard specifications/practices and courtesy evaluations. 
  • Analyze, evaluate and present information concerning factors such as production capabilities, manufacturing problems, and design and development of new products for consideration by other members of the management team. 


  • Conduct microscopic and spectroscopic studies of metals and alloys to determine their physical characteristics such as crystal structures, dispersion of alloy particles through basic metal, presence of impurities, fractures and other defects in metal samples. 
  • Review reports on tests of alloys in tension or fatigue devices to study physical characteristics for manufacturing purposes or determine compliance with manufacturing specifications and standards. 
  • Provide required characteristics and testing requirements for all incoming   
  • Collect and review data on conformance of rod materials to established standards. 
  • Initiate claims/complaints concerning defective or substandard rod and provide data to substantiate those actions. 
  • Determine appropriate processing routes for rejects or returned materials and assure that the correct dispositions are being carried out. 
  • Provide basic metallurgical service for process control and product analysis. 

Job Requirements  

  • Education/Experience: Master’s degree or equivalent; or four to ten years related experience and/or training; or equivalent combination of education and experience.  
  • Language Ability: Ability to read, analyze and interpret common scientific and technical journals, financial reports and legal documents. Ability to respond to inquiries or complaints from customers, regulatory agencies, or members of the business community.  
  • Math Ability: Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations and permutations. Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity    
  • Reasoning Ability: Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.  
  • Computer Skills: To perform this job successfully, an individual should have knowledge of word processing software; spreadsheet software and manufacturing software. 

Key Leadership Competencies 

  • Problem Solving - Identifies and resolves problems in a timely   
  • Project Management - Completes projects on time and within   
  • Oral Communication - Speaks clearly and persuasively in positive or negative   
  • Written Communication - Writes clearly and informatively. 
  • Change Management - Develops workable implementation plans. 
  • Business Acumen - Understands business implications of decisions. 
  • Cost Consciousness - Works within approved budget. 
  • Innovation - Displays original thinking and creativity. 
  • Safety and Security - Observes safety and security procedures. 

Supervisory Responsibilities 

Manages Quality Assurance Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. 

 Work Environment 

While performing the duties of this job, the employee is regularly exposed to work near moving mechanical parts. The employee is occasionally exposed to fumes or airborne particles; toxic or caustic chemicals; outdoor weather conditions and risk of electrical shock. The noise level in the work environment is usually moderate.