Shipping and Receiving Clerk in Houston, TX at National Strand

Job Description

National Strand is part of the Metals Processing Group which produces steel wire and cable/wire related products that serve many industries, and wholly owned by The Heico Companies, LLC. The independent business model fosters entrepreneurship and growth and allows professional development at all levels.

Our philosophy of developing a close customer contact to provide prompt, responsive service and to meet our customer's changing needs allows us to be leaders within our respective industries. Products are marketed domestically through a direct sales force, manufacturer's representatives, and an established network of independent distributors. Our company is diverse and has a solid management base, product/market niches and efficient manufacturing capabilities.

The Position

The shipping clerk will assist the shipping manager in preparing product for outbound deliveries in an efficient, safe, and timely manner.  Supporting duties to include, but not limited to, organization of assigned inventory locations, preparing shipping documents, working with scheduling and customer service to ensure on time deliveries goals are met, and contacting carriers when necessary to ensure shipment process flow is uninterrupted.  Experience with Microsoft Dynamics 365 or other similar type operating platform is highly desirable.

Job Description

•         Obtain and process product orders, including receiving deliveries, registering them, and distributing packages and letters within the company.

•         Verifies and records all items loaded for shipments.

•         Assists the shipping manager in preparing product for outbound deliveries in an efficient, safe, and timely manner.

•         Supporting duties to include, but not limited to, organization of assigned inventory locations, preparing shipping documents, working with scheduling and customer service to ensure on time deliveries goals are met, and contacting carriers when necessary to ensure shipment process flow is uninterrupted.

•         Experience with Microsoft Dynamics 365 or other similar type operating platform is highly desirable.

•         Assist team members in staging of orders so that loading times and material handling mistakes are minimized.

•         Be an active contributor to the safety culture of the facility and promote positive work experiences.

•         Carefully and accurately maintains shipping records for requested categories including goods returned, dunnage, and returnable pallets.

•         Maintains database of shipment data to ensure that customer orders are updated and that appropriate billing documents are provided to accounting or other associated departments as required.

•         Notifies supervisor of major discrepancies, over-shipments, or substitutions.

•         Prepares bills of lading and dray tickets for shipments.

•         Completes information on damage claims for in-transit damage.

• Trouble shoots shipping issues and customer complaints that arise and work to solve them.

•         Schedule large shipments and plan logistics to ensure that there is sufficient storage space for incoming items and staff on hand to manage the shipments.

•         Handle issues arising in shipping or inventory handling.

•         Ensure adherence to environmental management and systems.

• Other duties as assigned.

Job Requirements

Required Skills/Abilities:

• A Ability to accurately sort, count, and verify items received.
• Basic understanding of railway, dock, and warehouse procedures.
• Good organizational skills and attention to detail.
• Proficient with Microsoft Office Suite and/or inventory software to maintain records, input data, and create reports.

Education and Experience:

• High school diploma or equivalent preferred.
• At least 2 years’ experience in a similar position.

Competency: to perform the job successfully, an individual should demonstrate the following competencies: 

• Problem Solving – Identifies and resolves problems in a timely manner
• Interpersonal – Remains open to others’ ideas and tries new things
• Oral Communication – Speaks clearly and persuasively in positive or negative situations
• Written Communication – Writes clearly and informatively
• Change Management – Develops workable implementation plans
• Leadership – Inspires and motivates others to perform well
• Business Acumen – Understands business implications of decisions
• Judgment – Exhibits sound and accurate judgment
• Safety and Security – Observes safety and security procedures

Physical Requirements:

• Prolonged periods of standing and walking through the factory.
• Prolonged periods of sitting at a desk working on computers.
• Must be able to lift 25 pounds at times.
• Visual acuity to inspect products and machinery.