Quality Technician

Our Company: C/A Design is part of the Heico Companies, and in the aggregate, Heico’s businesses generate more than $3.2 billion in revenues. C/A Design is a global leader in innovative thermal management solutions for a diverse range of markets. Building on over four decades of leadership and experience, C/A Design manufactures and sells thermal management products that remove excess heat generated by electronic components.

Our Mission: Our businesses have made an all-encompassing commitment across all levels of the organization to never sacrifice safety. Deliver industry-leading quality, and on-time delivery while providing an exceptional customer experience. Position ourselves as a leader in the industry through technological advancements and supply chain excellence. Promote a culture of success and excellence through collaboration, accountability, transformative, and shared belief in our vision.

Summary:

The Quality Technician supports plant operations by ensuring measurement control, managing nonconforming material, and assisting with quality problem solving. The role collaborates with a cross-functional team to investigate defects, support corrective actions, and maintain calibration readiness while serving as a visible quality resource on the manufacturing floor. Success requires strong mechanical aptitude, organization, and the ability to work hands-on in a fast-paced environment.

Essential Duties & Responsibilities:

• Strive for a culture of proactive safety.
• Maintain the plant calibration program, ensuring measurement equipment remains accurate, traceable, and audit-ready
• Provide daily quality support to CNC operations, assisting with evaluation, containment, and troubleshooting of nonconforming conditions
• Collaborate with cross-functional team to support root cause analysis and process improvement related to machining defects
• Manage machining-related MRB material, ensuring organization, visibility, and timely disposition
• Maintain CNC scrap tracking and participate in review of significant scrap events and corrective actions
• Support process and layered audits and promote adherence to quality requirements
• Serve as a quality liaison and technical resource.
• Provide back-up quality support to operations, including occasional hands-on rework or repair
• Communicate quality concerns with suppliers as directed and support containment activities when needed
• Maintain accurate quality records, logs, and reports using ERP systems and Microsoft Office tools
• Supports completion of FAI (AS9102 Forms)
• Other duties as assigned

Requirements:

• Minimum 5 years in manufacturing (machining preferred), including 2+ years in quality
• Ability to read engineering drawings and interpret basic GD&T
• Proficiency with metrology hand tools, gauges, and measurement devices
• Experience with gage control / calibration programs
• Familiarity with nonconforming material control and disposition
• Basic understanding of machining processes and common defect modes
• Ability to support root cause investigations and corrective actions
• Strong organization, attention to detail, and ability to manage multiple priorities
• Comfortable working cross-functionally on the production floor in a fast-paced, multi-cultural environment
• Basic computer skills for administrative and quality system tasks
• Lean exposure (preferred)
• Safety-focused with the mentality of “See something, say something”

Physical Demands: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand, walk and sit.  The employee will use hands to handle or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl, talk or hear.  The employee is frequently required to sit and to use a computer keyboard with mouse. The employee will occasionally lift and/or move 40 pounds.

Work Environment: 

While performing the duties of this job in the Plant or Warehouse, the employee is exposed to noise and aluminum particles.  The noise level is usually moderate but hearing protection may be required in designated areas.  The employee is required to wear safety glasses when in the plant.