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Job Requirements of Quality Technician:
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Employment Type:
Full-Time
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Location:
Raleigh, NC (Onsite)
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Quality Technician
Heico has a history of success. Since its founding over 40 years ago The Heico Companies has grown from a single business to over 80 separate companies through a strategic acquisition policy, and by reinvesting its earnings into internal growth and new prospects. Historically talented at restoring distressed companies, Heico now strategically targets acquisitions that will complement its ever-growing portfolio of companies in manufacturing, construction, and industrial services.
These four core operations are organized into groups: Metal Processing Group, Construction Solutions Group, Applied Solutions Group, and Industrial Technologies Group. Once acquired, new Heico companies are assigned to a group and run on a stand-alone basis, allowing for great independence as well as the opportunity to share knowledge about markets, production processes, and management practices across other Heico groups and companies. Each Group has its own corporate team.
Heico continues to seek out new opportunities and maintain its standard of success. The Heico Companies has remained a privately held company since its creation and maintains a majority ownership in each of its operations, which generates more than $3.3 billion dollars in revenues. Many of our businesses are certified Woman-owned Business Enterprises (WBE).
More information about the holding company and overall organization can be found at .
Summary:
The Quality Technician supports plant operations by ensuring measurement control, managing nonconforming material, and assisting with quality problem solving. The role collaborates with a cross-functional team to investigate defects, support corrective actions, and maintain calibration readiness while serving as a visible quality resource on the manufacturing floor. Success requires strong mechanical aptitude, organization, and the ability to work hands-on in a fast-paced environment.
Essential Duties & Responsibilities:
- Strive for a culture of proactive safety.
- Maintain the plant calibration program, ensuring measurement equipment remains accurate, traceable, and audit-ready
- Provide daily quality support to CNC operations, assisting with evaluation, containment, and troubleshooting of nonconforming conditions
- Collaborate with cross-functional team to support root cause analysis and process improvement related to machining defects
- Manage machining-related MRB material, ensuring organization, visibility, and timely disposition
- Maintain CNC scrap tracking and participate in review of significant scrap events and corrective actions
- Support process and layered audits and promote adherence to quality requirements
- Serve as a quality liaison and technical resource.
- Provide back-up quality support to operations, including occasional hands-on rework or repair
- Communicate quality concerns with suppliers as directed and support containment activities when needed
- Maintain accurate quality records, logs, and reports using ERP systems and Microsoft Office tools
- Supports completion of FAI (AS9102 Forms)
- Other duties as assigned
Requirements:
- Minimum 5 years in manufacturing (machining preferred), including 2+ years in quality
- Ability to read engineering drawings and interpret basic GD&T
- Proficiency with metrology hand tools, gauges, and measurement devices
- Experience with gage control / calibration programs
- Familiarity with nonconforming material control and disposition
- Basic understanding of machining processes and common defect modes
- Ability to support root cause investigations and corrective actions
- Strong organization, attention to detail, and ability to manage multiple priorities
- Comfortable working cross-functionally on the production floor in a fast-paced, multi-cultural environment
- Basic computer skills for administrative and quality system tasks
- Lean exposure (preferred)
- Safety-focused with the mentality of “See something, say something”
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand, walk and sit. The employee will use hands to handle or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl, talk or hear. The employee is frequently required to sit and to use a computer keyboard with mouse. The employee will occasionally lift and/or move 40 pounds.
Work Environment:
While performing the duties of this job in the Plant or Warehouse, the employee is exposed to noise and aluminum particles. The noise level is usually moderate but hearing protection may be required in designated areas. The employee is required to wear safety glasses when in the plant.