Regional Success Specialist

Spartan Tool has been manufacturing sewer and drain cleaning equipment for professional users since 1943.  At Spartan Tool, we pride ourselves on producing innovative plumbing machine tools and other products that solve the problems of the drain cleaning market. We focus on safe operation, customer service, and equipment that pays back dividends over years - even decades - of operation. Assembled at our manufacturing plant in Niles, Michigan, Spartan products are engineered for extraordinary durability, reliability, and ease of use. Spartan Tool is part of the Industrial Technologies Group and wholly owned by The Heico Companies, LLC.

Heico has a history of success. Since its founding over 40 years ago The Heico Companies has grown from a single business to over 80 separate companies through a strategic acquisition policy, and by reinvesting its earnings into internal growth and new prospects. Historically talented at restoring distressed companies, Heico now strategically targets acquisitions that will complement its ever-growing portfolio of companies in manufacturing, construction, and industrial services.

 These four core operations are organized into groups: Metal Processing Group, Construction Solutions Group, Applied Solutions Group, and Industrial Technologies Group. Once acquired, new Heico companies are assigned to a group and run on a stand-alone basis, allowing for great independence as well as the opportunity to share knowledge about markets, production processes, and management practices across other Heico groups and companies. Each Group has its own corporate team.

 Heico continues to seek out new opportunities and maintain its standard of success. The Heico Companies has remained a privately held company since its creation and maintains a majority ownership in each of its operations, which generates more than $3.3 billion dollars in revenues. Many of our businesses are certified Woman-owned Business Enterprises (WBE).

 More information about the holding company and overall organization can be found at

Whether we clean drains for customers or a facility, a professional plumber’s time is money, and Spartan works its hardest to keep them going. Our machines and parts are built to perform better, be safer, and last longer. We also serve our customers with expert, reliable help, including the industry's only in-field support team.

Regional Success Specialist

Primary Responsibilities

Assist Territory Managers within given region:

• Enter quotes/orders as requested.
• Process van returns in F&O.
• Locate and ship parts from the field if necessary.
• Assist with expediting orders when needed.
• Develop quality prospects within the Spartan Tool business model.
• Identify and qualify customers and conducts customer needs analysis to generate sales.
• Provide market intelligence to assist Spartan Tool to meet market demands.
• Establish, maintain, and strengthen significant relationships with key customer personnel at all levels.
• Maintain regular communication with Territory Managers for sales leads.
• Conduct all activities in accordance with established Spartan Tool policies and business conduct guidelines.
• Other miscellaneous tasks as needed.

Job Requirements:

• High School Diploma or Equivalent. Two-year degree preferred. 

• 2-5 years recent and relevant experience.
•  Able to actively develop business opportunities, while maintaining existing accounts
• Solid presentation skills
• Proven ability to build and maintain strong cross-functional relationships
• Self-starter with the ability to work independently with minimal supervision
• Customer service experience preferred
• Strong computer skills

• Strong mechanical aptitude with the ability to understand how equipment and tools function.

• Comfortable troubleshooting mechanical issues and helping customers identify solutions.

• Ability to quickly learn product components and mechanical systems.

• Hands-on mindset with a natural curiosity for how things work.

What We Offer: 

• A comprehensive Benefits Package that includes:
• Medical/ Dental/Vision-with HSA (company provides yearly funding).
• Individual or Family Plans are available at affordable bi-weekly rates.
• Paid maternity and paternal leave. 
• Company paid long & short-term disability,
• 401K with competitive company match. 
• PTO & Tuition reimbursement.
• Company Paid Life Insurance