Senior Account Manager, Sales

The Senior Account Manager builds and manages relationships with high-value clients, acting as a strategic partner to drive sales growth, retention, and satisfaction by understanding their needs, proposing tailored solutions, and coordinating internal teams to deliver exceptional service, often focusing on long-term partnerships and expanding revenue through upselling/cross-selling.

Essential Job Functions:   

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  Client Relationship Management
  : Serve as the main point of contact, developing strong, long-term partnerships with key stakeholders. 
•  
  Strategic Planning
  : Develop and implement account strategies to meet client goals and company targets. 
•  
  Sales & Growth
  : Identify new opportunities, negotiate contracts, and drive revenue through renewals, upselling, and cross-selling. 
•  
  Coordination & Delivery
  : Collaborate with marketing, support, product, and other teams to ensure seamless delivery of solutions and address issues promptly. 
•  
  Reporting & Analysis
  : Monitor account performance, track KPIs, and provide regular reports to internal and external stakeholders. 
•  
  Problem Solving
  : Act as a liaison to resolve client complaints and challenges quickly, maintaining trust. 

Required Skills and Proficiencies:  

•  Proven experience in sales, account management, or a related field, often with a focus on high-value accounts. 
•  Strong interpersonal, communication, and negotiation skills. 
•  Strategic thinking and problem-solving abilities. 
•  Familiarity with CRM software (e.g., Salesforce). 
•  Ability to work cross-functionally and manage multiple priorities.  

Preferred Education and Qualifications:  

•  Bachelor’s degree in business administration, Marketing, Communications, or a related field. 
•  Experience in sales training and coaching. 
•  Familiarity with CRM systems, sales enablement tools, and data analytics platforms. 

About our Parent Company: 

Heico has a history of success. Since its founding over 40 years ago The Heico Companies has grown from a single business to over 80 separate companies through a strategic acquisition policy, and by reinvesting its earnings into internal growth and new prospects. Historically talented at restoring distressed companies, Heico now strategically targets acquisitions that will complement its ever-growing portfolio of companies in manufacturing, construction, and industrial services.

 These four core operations are organized into groups: Metal Processing Group, Construction Solutions Group, Applied Solutions Group, and Industrial Technologies Group. Once acquired, new Heico companies are assigned to a group and run on a stand-alone basis, allowing for great independence as well as the opportunity to share knowledge about markets, production processes, and management practices across other Heico groups and companies. Each Group has its own corporate team.

Heico continues to seek out new opportunities and maintain its standard of success. The Heico Companies has remained a privately held company since its creation and maintains a majority ownership in each of its operations, which generates more than $3.3 billion dollars in revenues. Many of our businesses are certified Woman-owned Business Enterprises (WBE).

 More information about the holding company and overall organization can be found at