Shipping Receiving Coordinator

Summary

The Shipping Coordinator is responsible for managing and supporting all shipping and receiving operations. This role ensures timely and accurate delivery of goods, maintains documentation, and serves as a liaison between internal teams, carriers, and customers.

Pay Range: $28.85 per hour to $33.65 per hour

Key Responsibilities

• Coordinate and schedule truck shipments to meet customer delivery deadlines.
• Assign loading tasks to the shipping team and ensure efficient workflow.
• Respond to customer service inquiries regarding shipment tracking, proof of delivery, freight charges, and carrier selection.
• Prepare documentation for Canadian and international exports; monitor and reconcile outstanding shipments.
• Schedule pickups with common carriers and rail services.
• Audit prepaid freight invoices for accuracy and compliance.
• Record and maintain truck rates and charges for customer orders.
• Maintain up-to-date freight rate data for intrastate and interstate shipments.
• Ensure accurate documentation of shipments and bills of lading.
• Reconcile freight bills and resolve discrepancies.
• Generate bills of lading for domestic and export shipments.
• Communicate with local carriers to coordinate daily pickups.

Required Competencies

• Communication: Strong verbal and written communication skills across all levels.
• Attention to Detail: High level of accuracy in documentation and data entry.
• Customer Focus: Committed to meeting customer needs while adhering to company policies.
• Adaptability: Comfortable with change and able to adjust to shifting priorities.
• Reliability: Dependable and consistent in meeting deadlines and responsibilities.
• Teamwork: Ability to collaborate effectively with diverse personalities.
• Initiative: Self-motivated with a proactive approach to problem-solving.
• Energy & Enthusiasm: Maintains a positive attitude and strong work ethic.

Qualifications

• Education: High school diploma or equivalent required.
• Experience: Minimum of 3 years in shipping, receiving, or logistics coordination.
• Math Skills: Proficient in basic math, including percentages, proportions, and freight calculations.
• Computer Skills: Proficient in Microsoft Office (Word, Excel) and shipping/logistics software.
• Licenses/Certifications: None required.

Physical Requirements

• Regular use of hands and fingers; frequent communication via phone and email.
• Frequent sitting; occasional standing and walking.
• Reasonable accommodation may be made for individuals with disabilities.