Business Development Manager

Our Company: C/A Design, Inc. is part of the Heico Companies, and in aggregate, Heico’s businesses generate more than $3.2 billion in revenues. C/A Design is an innovator and leader in the Brazing industry providing custom engineered cooling solutions while leveraging decades of cutting edge and industry leading brazing experience. Our customers rely on us to deliver the complex parts they create. “Protecting the Warfighter” is our mission. C/A Design boasts two manufacturing sites in Exeter, NH and Raleigh, NC. Our new state of the art 120k sf production facility located in the beautiful seacoast town of Exeter will raise the bar in high precision machining. We are seeking a high-energy & experienced person with exceptional business development skills that can deliver results.  If you are looking to join a dynamic team in the aerospace and defense sector, this could be the ideal role for you.

SUMMARY:

C/A Design is seeking a Business Development Manager to embrace and deliver our Total Thermal Solutions value proposition through a commitment to our valued aerospace and defense customer base. This role demands a dynamic, outgoing and industry-connected individual with technical prowess. Additionally, they should possess a competitive spirit and an unrelenting drive towards securing sales opportunities & serving our customer base. Our core values centered around honesty, integrity and good corporate citizenship should stand out amongst their personal traits.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Strive towards a culture of proactive safety.
• Build a culture of integrity and openness. Exemplify the highest standard of conduct and ethical behavior.

• Execute the commercial strategic sales strategy by securing new customers, including but not limited to prospect targeting, engagement, proposal development, negotiation, closing, and post-closing participation in ongoing business development and optimization activities.
• Coordinate with the inside Sales organization and be responsible for nurturing the existing customer base by partnering with operations to improve communication, responsiveness and ensure both on time delivery standards and 100% customer satisfaction are met.
• Leads and nurtures collaboration between operations team and external stakeholders for smooth transitions between key accounts and alignment of overall sales strategy.

• Actively participates in continuous innovation and enhancement of C/A product offerings based on customer feedback, industry insights, and advancements in thermal management and manufacturing technologies.
• Utilize thermal sales engagement steps via education and training to inform the C/A customer base on thermal management and design for manufacturability while highlighting our value proposition.
• Collaborate with cross-functional departments such as marketing, product management, engineering, operations leadership, and finance to support customer needs and plan go-to-market strategies.
• Liaise with marketing leadership to target and influence C/A Design’s existing and new customers through multi-media formats (white papers, technical writings, social media).
• Leverage Salesforce CRM and utilize data to make informed strategic and tactical decisions.
• Attend conference and trade show events; additional travel required throughout the year to leadership team meetings and customer site visits. (10-20%)

QUALIFICATIONS:

• Bachelor’s degree in mechanical engineering, material science, or similar engineering or scientific field.
• 5+ years work experience in a similar role (progressive sales, business development, applications or design engineering) within the aerospace and defense market or disciplined manufacturing environment.
• Possess acute understanding of sales cycle & decision-making process.
• Has top notch relationship building skillsets to leverage key account stakeholders.
• A client-driven mindset and unwavering dedication to deliver results.
• Outstanding business acumen and interpersonal management skills.
• Must be self-motivated and able to work independently.
• Exceptional technical skill sets to include MS Office and CRM systems. 
• SolidWorks skills to include part/assembly modeling and drawing creation a plus.

PHYSICAL DEMANDS: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand, walk, and sit.  The employee will use hands to handle or feel objects, tools, or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl, talk or hear.  The employee is frequently required to sit and to use a computer keyboard with mouse for long periods of time. The employee will occasionally lift and/or move 25 pounds.

WORK ENVIRONMENT: 

Office, Plant, Warehouse or Remote locations:

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

While performing the duties of this job in the Plant or Warehouse, the employee is exposed to noise and aluminum particles. The noise level is usually moderate but hearing protection may be required in designated areas.  The employee is required to wear safety glasses when in the plant. 

Conditions in remote locations vary, depending on the job requirements.

Note: This job description provides an outline of the essential functions and qualifications necessary for this position. It is not all-inclusive, and duties may change, be added, or deleted according to business need.