Quality Technician

Join us in our new Exeter New Hampshire location!

C/A Design, Inc. is part of the Heico Companies, and in aggregate, Heico’s businesses generate more than $3.2 billion in revenues. C/A Design is an Innovator and leader in the Brazing industry providing custom engineered cooling solutions while leveraging decades of cutting edge, industry leading, brazing experience. Our customers rely on us to deliver the complex parts they create. Protecting the Warfighter is our mission. Our new state of the art Exeter location is set to open in Summer of 2024 and will raise the bar in precision manufacturing – come and join us!

This position is responsible for providing support and collaborating with Engineering, Operations, Manufacturing, Procurement, and Quality to accomplish the overall organizational objectives, to minimize product disruptions and improve the quality of processes.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Strive towards a culture of proactive safety.
• Act as an MRB (Material Review Board) coordinator.
• Manages the identification, processing, and disposition of nonconforming material for internal and external issues, including supplier’s nonconformances and customer returns.
• Facilitates MRB meetings so Engineering, Quality, and Manufacturing discuss root cause of nonconformances and disposition path forward (scrap, rework, return to supplier, etc.) as applicable.
• Maintain detailed records of nonconforming material, including documentation of issues, disposition decisions, corrective actions, and quality metrics.
• Generate metrics driven by data collected through the MRB process and communicates accordingly to identify trends and areas of improvement.
• Collaborate with necessary functions such as Manufacturing, Quality, Engineering, Procurement, etc. to effectively communicate nonconforming material issues and coordinate necessary actions, until closure.
• Perform containment of non-conforming or suspect material to eliminate the risks of inadvertently use nonconforming product.
• Assist in the investigation of root causes of nonconformities, support continuous improvement initiatives to reduce or prevent the risk of future recurrences.
• Maintains proper MRB location in an organized manner throughout the facility to ensure visual management, status and movement of nonconforming product.
• Manages, organizes, and ensures the accuracy of company documents. Including storing them electronically and physically, categorizing them systematically, and maintaining their accessibility by following established document control protocols.
• Ensures that documents are properly reviewed, approved, and updated according to company standards.
• Tracks different versions of documents and manages document updates to maintain accuracy.
• Ensures documents access are based on security and need to know basis protocols.
• Generate reports on document usage and activity for internal analysis.
• Other duties as assigned.

REQUIREMENTS:

• High School Diploma or General Education Degree (GED) required.
• AS9102/AS9145/AS9100/ISO9001 experience is required.
• Experience with root cause corrective action investigations preferred.
• Experience with ERP systems, E2 is a plus.
• Experience working with manufacturing and aerospace organizations is a plus.
• Ability to read and interpret documents such as technical drawings, specifications, and requirements is preferred.
• Experience with metric trending is a plus.
• Proven ability to coordinate a team to drive action.
• Strong communicator capable of working through complex issues with peers, management, and multiple functions is required to ensure nonconformance reports are created accordingly.
• L6S Greenbelt is a plus.
• A strong desire and mindset to drive actions and projects to closure without being prompted.
• Strong organizational skills, attention to detail, and ability to work independently and as part of a team.
• Proficient in MS Office Products including Word, Excel, PowerPoint.

C/A Design is an equal opportunity employer.