Shipping Dispatcher

The Company

The Heico Companies has a history of success. Since its founding over 40 years ago The Heico Companies has grown from a single business to over 78 separate companies through a strategic acquisition policy, and by reinvesting its earnings into internal growth and new prospects. Historically talented at restoring distressed companies, Heico now strategically targets acquisitions that will complement its ever-growing portfolio of companies in manufacturing, construction, and industrial services.

These four core operations are organized into groups: Metal Processing Group, Construction Solutions Group, Applied Solutions Group, and Industrial Technologies Group. Once acquired, new Heico companies are assigned to a group and run on a stand-alone basis, allowing for great independence as well as the opportunity to share knowledge about markets, production processes, and management practices across other Heico groups and companies. Each Group has its own corporate team. Heico continues to seek out new opportunities and maintain its standard of success. The Heico Companies has remained a privately held company since its creation and maintains a majority ownership in each of its operations, which generates more than $3.3 billion dollars in revenues. Many of our businesses are certified Woman-owned Business Enterprises (WBE).

More information about the holding company and overall organization can be found at

US Wire Group is the parent of three independent companies (five manufacturing facilities) which produce steel wire and cable/wire related products that serve many industries. The independent business model fosters entrepreneurship and growth and allows professional development at all levels. US Wire Group is part of the Metals Processing Group and wholly owned by The Heico Companies, LLC.

Our philosophy of developing a close customer contact to provide prompt, responsive service and to meet our customer's changing needs allows us to be leaders within our respective industries. Products are marketed domestically through a direct sales force, manufacturer's representatives and an established network of independent distributors. Our company is diverse and has a solid management base, product/market niches and efficient manufacturing capabilities.

The Position

This is a fast-paced job that requires a positive, proactive, highly organized problem solver with great attention to detail. This job will work with independent trucking companies to coordinate, schedule, and negotiate outbound truckloads of finished goods.

Job Description

• Scheduling arrival, loading and departure of trucks from multiple companies.
• Solicit business and negotiate rates.
• Optimizing truckloads for cost and speed.
• Outbound calls to arrange shipments.
• Contacting customers to arrange delivery.
• Utilize cost effective vendors to meet company budget objectives.
• Collect payments on member deliveries, print checks.
• Tracking trucks in transit.
• Monitor incoming documents on the fax machine.
• Print reports as needed.
• Maintain and archive documents.
• Working with multiple carriers and brokers.
• Dispatch sub-haulers for vehicle pick-up and delivery within company timelines.
• Educate sub-haulers on company policies and procedures.
• Comply with Safety and enforce regulations.
• Manage vendor relationships.
• Other duties as assigned.

Job Requirements

• High school diploma or equivalent.
• 2 years’ experience as a shipping dispatcher.
• Customer service: 1 year (Preferred).
• Excellent customer service skills and attitude.
• Computer proficiency (MS Suite experience).
• Typing speed 45 words per minute; basic 10-key proficiency.
• Basic Math skills.
• Work with minimal supervision.
• Answer phone calls; outbound calls to sellers.
• Ability to operate office equipment.
• Excellent organizational and time management skills.
• Stable under pressure with ability to work in fast paced/diverse environment.
• Strong attention to detail and multi- tasking abilities.
• Problem-solver with the ability to work through issues with multiple stakeholders.
• Navigation and familiarity with trucking routes in Southwest U.S.
• Know geographical area as well as ability to read maps.
• Excellent Communication Skills --verbal and written.
• Bilingual skill a plus, Spanish preferred.
• Full working knowledge of computers and common applications.
• Occasional overtime as needed.

Physical Requirements

• Ability to pass a background check and drug screen.
• Prior experience working in a fast-paced manufacturing environment.
• Be able to sit for long periods.
• Able to work in a non-climate-controlled environment.
• Able to lift, push, or pull up to 15 lbs.
• Authorized to work for any employer in the US.