Aftermarket Sales Manager in Cuyahoga Falls, OH at STEELASTIC

Date Posted: 11/9/2018

Job Snapshot

Job Description

The Company

For almost 50 years, Steelastic which is based in Akron, North East Ohio, has been a leading manufacturer and innovator of specialist capital equipment to service the needs of the global tire industry. We have over 900 systems operating in more than 55 countries around the world. Our customers include all the multinational tire companies and the majority of the top independent tire companies in the world.

We pride ourselves on being customer focused, market driven with a culture that encourages creative thinking and innovation. Our team is empowered to be responsible and proactive in their everyday activities, strive for and achieve excellence in all aspects of their work. We never compromise on our environmental, health and safety responsibilities.

Steelastic has been owned by Heico Companies LLC since 1998. Heico is a privately owned business with headquarters in Chicago, IL, USA, with a portfolio of over 50 companies worldwide.

The Position

The Aftermarket Sales Marketing Manager is responsible for all aspects of the companys aftermarket sales to customers. The successful candidate will be an experienced technical sales professional with a track record in proactive customer interaction and achieving sustained revenue and earnings growth. The position will direct and control the operation of the Aftermarket Department and will interface closely with all other departments to ensure an effective customer service 24/7/365. Domestic and some international travel in excess of 20 of worked time per annum will be required to succeed in the role. The position will also include an element of capital equipment sales responsibility on a geographical or customer by customer basis, estimated to be in the region of 20 of the role.

Key Responsibilities and Priorities:


  • Proactively promote the sale of replacement parts and support services, and achieve annual parts and service sales objectives

  • Responsible for all aspects of the sale of the companys technical services to customers

  • Organize and operate 24-hour customer support facility

  • Direct and control operation of the Steelastic Aftermarket Sales Team

  • Work with other departments to achieve minimum 95 on-time delivery

  • Facilitate implementation of new technology to enhance customers supply chain

  • Capital Sales - Responsible for new equipment sales to specific geographical area(s) and / or specific customers

  • Other duties as assigned



Job Requirements

Specific Training, Knowledge, Skills Required:


  • Technical knowledge of low volume, high value capital equipment preferably within the tire and rubber industry

  • Service management knowledge in a machinery manufacturing setting

  • Experience in capital equipment sales and/or technical service

  • Experience in preparation of marketing literature and use of digital and web based media for marketing purposes



Requirements:


  • 5+ Years Supervisory experience

  • 5+ Years Customer service experience

  • New equipment sales experience




  • Ability and willingness to travel

    • Domestic and International





Education Requirements:


  • Bachelors degree with a major in engineering or business preferred



Physical Demands

Extensive domestic and international travel which include visits, frequently in excess of 1 week globally. May be needed to work more than 8 hours per day

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