Field Service Technician in Los Angeles, CA at Spartan Tool

Date Posted: 10/25/2020

Job Snapshot

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Job Description

Field Service Technician
Spartan Tool LLC is a business unit of Pettibone LLC, which is an affiliate of The Heico Companies, a privately-held multi-billion conglomerate of over 40 companies. Spartan is one of North America's leading manufacturers of electro-mechanical and high-pressure water jet drain cleaning equipment.

Since 1943, Spartan has been leading the way in sewer and drain cleaning. We are dedicated to helping our customer work quickly, efficiently and safely. This focus comes through in everything we do, from the equipment we make, to the training we offer so customers can get the most out of our machines.

Spartan’s customer base is the end user in a variety of industries including: institutional, commercial, government, municipalities, military and many more. Spartan has always been first in the industry when it comes to quality. Our machines are famous for their toughness and are designed to withstand the rigors of professional use day in and day out. Our cables are known for their longer life and consistently superior quality. This is the kind of detail you can only expect from a manufacturer who understands the customer’s needs. Spartan knows because we've been there all along.

Currently we are seeking candidates for a Field Service Technician position. The position will provide on call field service labor, for commissioning, trouble shooting and training at customer locations on mechanical, electrical, and electronic components to ensure reliable operation, optimum performance and efficiency. This includes performing preventive maintenance, emergency and warranty repairs, commissioning of new equipment, system audits and process troubleshooting. In addition, this also includes managing travel costs and operating expenses associated with field service visits to ensure we are an efficient field service provider.

Responsibilities include:

  • Trouble shoot and repair hydro-jetter, cable machines, and camera systems
  • Possess a thorough knowledge of mechanical and electrical equipment/control panels
  • Plan and perform work requiring a thorough knowledge of electrical/mechanical theories and principles, writing specifications, some knowledge at times of electrical codes, properties of materials, and principles of operating and application of equipment. Familiar with standard concepts practices and procedures within key particular industrial fields.
  • Install, startup and shut down equipment in accordance to company and customer safety procedure in line with OSHA requirements.
  • Perform trial test runs when work is completed to insure performance rates/test and quality meet established specifications.
  • Document equipment serviced and parts used which supports the invoicing process to our customers
  • Advise operators and customer line mechanics/maintained personnel of operating procedures for
    working safely around our equipment.
  • Inform appropriate management both customer and company of potential electrical /mechanical
    problems and inherent dangers involved
  • Perform preventive maintained service calls on customer equipment, and recommend maintenance
  • Assist customer maintenance personnel with technical and procedural troubleshooting techniques
  • Assist and train customer maintained and supervisory personnel on how to operate our equipment and
    perform maintenance tasks

Minimum Qualifications:

  • Minimum Associates Degree (AS) with mechanical or electrical focus or technical / vocational training in
    mechanical or electrical with mechanical and electrical aptitude
  • Ability to lift heavy items and perform tasks requiring physical strength (climbing, standing, equipment
  • Ability to work under temperature demands of heat and cold as well as under hazardous conditions
    relating to work location, work surfaces and exposure
  • 80% to 90% travel, Ability and willingness to travel by air
  • Must have valid driver’s license
  • Ability to manage expenses & costs effectively