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IT Help Desk Technician - Kansas City, MO in Kansas City, MO at Heico Construction Group

Date Posted: 1/4/2019

Job Snapshot

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Job Description

Are you looking for an opportunity to move your career forward with an established industry leader? Join our team at Heico Construction Group! Heico Construction Group LLC consists of seven companies serving the commercial and industrial construction markets throughout the United States and Canada. Bo-Mac Contractors, Ceco Concrete Construction, Concrete Frame Associates, KenMor Electric, Titan Forming Systems, Tribco Construction Services, and Zalk Josephs Fabricators are among the companies the Group supports. The Heico Construction Group’s headquarters is located in Kansas City, Missouri.

Primary Responsibilities
•Consults with appropriate user personnel to diagnose problems or requirements and determine the steps necessary to reach a solution pertinent to the issue.
•Maintains inventory of spare computer and telephone parts, supplies and submit purchase requisitions for replenishment.
•Assists in performing hardware replacement and hardware maintenance.
•Assists in delivering the level of training required to ensure highest level of understanding when showing employees how to utilize the applications and provide basic preventative maintenance measures.
•Proactively keeps abreast of all new technologies by seeking out and researching opportunities to enhance knowledge and skills on computer related peripherals and products.
•Performs special projects and completes all other duties as assigned or requested for the general support of the organization.

Minimum Qualifications
•An Associate’s Degree in Information Technology, Computer Science, and/ or related field or an equivalent combination of education and experience or successful completion of an Internship with a Heico Construction Group company.
•1 year of previous experience with computer operating systems, Office Suite software and hardware issues with a wide range of computer applications and troubleshooting scenarios.
•A+ certified or equivalent knowledge/education.
•Strong ability to research, diagnose and resolve hardware and software problems in an independent environment.

  • Up to 160 hours of PTO in first year of employment
  • Competitive Healthcare and 401k Package Offered
  • Discounted Gym Memberships
  • Training Programs
  • Challenging Assignments
  • Career Advancement Opportunities

Heico Construction Group and its companies are Equal Opportunity and Affirmative Action Employers. Qualified candidates will be considered without regard to race, sex, disability, veteran status, sexual orientation or gender identity.

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