IT Infrastructure Specialist in Irwindale, CA at The HEICO Companies, LLC

Job Description

Since 1927, Davis Wire Corporation has built a reputation for dependability and quality. As the largest wire manufacturer in the western United States, our impressive range of products are used in a wide variety of fields, including agriculture, construction, transportation, communications and industrial applications. The foundation of our business is our galvanized, brite and reinforcing wire, though we also produce an assortment of specialty wires to fit almost any need.

Davis Wire is currently seeking an Infrastructure Specialist to join our team in Irwindale, California.

The Infrastructure Specialist is responsible for supporting several business sites hardware and networking needs. This job provides a wide range of IT support to end users and businesses.

The Infrastructure Specialist will be responsible for the following:

• Support and participation of planning and strategic goals for systems and applications
• Ability to troubleshoot simple and complex issues related to server, workstation, application, or network related problems
• Expert in Windows Servers (2008, 2012, 2016) in a virtual environment (VMware, high availability)
• SQL Server experience with High Availability configurations
• SAN storage (HPE, Dell) and NAS experience
• Backup repositories (Veeam, Synology, offsite backups) and disaster recovery
• Administering a Layer 3 and Layer 2 switching (HP, Aruba, Cisco)
• Manage firewalls (Meraki, Sonicwall)
• Manage VPN access and network connectivity (MPLS, Site to site VPN, ISP)
• Wireless connectivity for users and production floor scanners (Meraki, Aruba)
• Use of monitoring tools (PRTG) to ensure performance and uptime
• Active Directory management, design, and maintenance (including but not limited to DNS, DHCP, AD, Group Policies)
• Extensive knowledge of Office 365 and Azure AD
• Understanding of VOIP systems (Mitel, Univerge)
• Participate in negotiations with vendors and contractors for hardware/software
• Deploy workstations, servers, printers, scanners, mobile devices, etc
• Mobile Device Management experience
• Exhibit empathy in relations with end-users
• Use active listening
• Assist with updating and maintaining documentation, including runbooks, user guides, and asset inventory

Education and/or experience: Bachelor’s degree in Computer Information Systems, or a related field. Will consider commensurate work experience in lieu of a degree.

Language skills: Ability to read and interpret documents such as procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Mathematical skills: Ability to calculate figures and amounts such as discounts, proportions and percentages. 

Reasoning ability: Ability to apply common sense understanding to carry out written and oral instructions. Ability to deal with problems and resolving customers issues.

We offer competitive salaries and the following benefits:

• Medical
• Dental
• Vision
• Life Insurance
• Paid time off
• 401(k) with match

Davis Wire is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status or any other status protected under federal, state or local law.

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