Manager, Global Compliance in Warrenville, IL at The HEICO Companies, LLC

Date Posted: 4/13/2018

Job Snapshot

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Job Description

Manager, Global Compliance will serve as a leader and subject matter expert in our Corporate Compliance, Ethics and Privacy Programs (CCEPP), working with all Heico businesses to manage all aspects of the CCEPP on a day-to-day basis. S/he will develop and implement strategy for revising and socializing the Code of Conduct (COC), Compliance Manual (CM), the Heico Employee Helpline and all related awareness/training campaigns in support of the same across Heico companies, including but not limited to an extensive catalogue of online training via our Skillsoft Learning Management System.This position will report to the Director, Heico Global Compliance.

S/he will also serve as the Chief Privacy Officer for Heico, entrusted with global data privacy compliance. S/he will be responsible for developing and implementing policies to protect the privacy of employee and customer information and to maintain compliance with all legal requirements in collaboration with the Heico Legal Group and IT, including federal laws such as HIPAA, state privacy laws and overseas legal requirements, where applicable (e.g. GDPR). S/he is also responsible for coordinating the Companys response to any data breaches.

Additionally, the Manager, Global Compliance will lead Heico diversity relations. Through regular interaction with our sales organizations, s/he will assist all Heico companies in seeking, maintaining and leveraging their certifications as WBEs and in developing a robust supplier diversity program.

Job Description

Primary Responsibilities


  • Conduct CCEPP risk assessments and design global training strategy for CCEPP in response to risk assessments; develop appropriate methods of delivery across a wide range of audiences; coordinate with training conducted by other Company functions (e.g., HR and EHSS)

  • Develop analytics to track the effectiveness of training and initiatives

  • Develop company-wide CCEPP communications and execution strategy

  • Work collaboratively with HR, IT and Internal Audit to train, communicate and audit the CCEPP

  • Extend internal expectations for CCEPP and core values to suppliers, distributors and other business partners through in-person interviews, surveys, Heico business websites and other communications

  • Prepare updates on CCEPP activities for review by the Audit Committee, as requested

  • In close collaboration with the Ethics Compliance Review Board, ensure the timely assignment, investigation and resolution of CCEPP reports received via the Helpline or through any other reporting channel in compliance with internal procedures; update the NAVEX (The Network) database accordingly to reflect the current status of all internal investigations

  • Manage and strengthen the Companys international third-party vetting program

  • Lead and/or collaborate with cross functional teams on assorted compliance-related special projects such as document retention, information governance and export compliance, interfacing with subject matter experts as necessary

  • Support the Heico commitment to Equal Employment Opportunity and make good faith efforts to help ensure the workplace is free from harassment, discrimination and retaliation


  • Lead implementation of all compliance requirements for privacy of employee and customer information per applicable regulations, including development and maintenance of policies and procedures

  • Train all Heico businesses on applicable privacy requirements

  • Lead compliance with all HIPAA privacy requirements including releases and authorizations

  • Lead compliance with worldwide information breach requirements, including data analysis and root cause identification and remediation

  • Collaborate with IT regarding compliance with HIPAA Security rules, NIST SP 800-171 security controls and security of personal information globally (e.g., GDPR)

  • Conduct periodic privacy risk assessments to help ensure compliance with all privacy-related laws and regulations

  • Oversee investigation and response to inquiries and complaints related to data privacy

  • Work with business partners regarding the use and disclosure of customer information

Diversity Relations

  • Seek/maintain/renew all Woman-owned Business Enterprises accreditations globally

  • Establish criteria for diversity event participation and prioritization and administration of registration(s) and arrangements for Heico attendees

  • Provide training and a knowledge base for questions regarding diversity programs and certifications from the companies including preparation of RFP responses

  • Develop a strategy to pursue partnerships in support of tier 2 opportunities

  • Create a consistent message across the companies as it relates to diversity

  • Lead the creation and review of diversity collateral such as capability statements

  • Establish a supplier diversity program, including:

    • A methodology by which diversity owned companies are vetted for inclusion in the Heico supply chain;

    • Reporting on spend metrics for the companies and for Heico customers who request it; and

    • Training and a knowledge base for the companies

  • Develop a strategy for supplier outreach to identify diversity owned companies as candidates for the supply chain

Job Requirements

  • Minimum Bachelors Degree

  • 7+ years of relevant corporate compliance and ethics experience or the functional equivalent, including experience in areas including, without limitation: helpline management, internal investigations, anti-corruption/FCPA, gifts and entertainment, conflicts of interest, trade controls, data privacy and third- party compliance

  • Certified Compliance Ethics Professional (CCEP)

  • Experience auditing and monitoring compliance processes and controls

  • Experience collaborating with strategic sourcing (e.g., a general understanding of sourcing policies and procedures; knowledge of the solicitation process)

  • A general awareness of and relationships with diversity owned businesses including minority, woman, veteran, LGBT and small categories

  • Project management experience

  • Ability to build relationships and partner with the internal business units and corporate functions

  • Strong management and interpersonal skills in order to work in a collaborative team-environment alongside individuals with diverse backgrounds coupled with excellent leadership skills and the ability to achieve consensus

  • Able to identify and resolve issues effectively and make practical, business-oriented, risk-informed decisions

  • Effective written and verbal communication skills; attention to detail, strong business acumen and solutions-orientation are critical, as is an ability to demonstrate thought leadership

  • An ability to travel nationally and internationally (~50 at times) to support global compliance

  • Certified Information Privacy Professional (CIPP)

  • Certified Information Privacy Manager (CIPM)

  • Certified Compliance Ethics Professional (CCEP)

  • Six Sigma certification (e.g., Green Belt)

  • Certified Professional in Supplier Diversity (CPSD)

  • Proficiency in Spanish

    Leadership Management Behavioural Competencies

  • Delivers Results

    • Constantly strives to exceed customer expectations and acts on business priorities

    • Sets ambitious targets, delivers on promises and follows through

    • Makes decisions, even in the face of uncertainty

  • Drives Improvements

    • Promotes a culture of innovation and continuous improvements

    • Thinks and acts strategically and with the customer in mind

    • Drives change

    • Mobilizes commitment

  • Demonstrates Self-Awareness

    • Shows awareness of personal impact on others

    • Seeks feedback and takes responsibility for own development

    • Acts with integrity and builds trust