Warehouse/Service Coordinator in Elmhurst, IL at STENOGRAPH, LLC

Date Posted: 1/24/2020

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Elmhurst, IL
  • Experience:
    Not Specified
  • Date Posted:
    1/24/2020

Job Description

Position

Reporting to and partnering with the Director of Operations, s/he will be responsible for shipping product to customers, receiving in various items from our vendors and customers, posting various transactions in the ERP system, the management of the inventory in the warehouse  and the functions related to Service Administration.

Specific responsibilities include:

Pick, Pack, and Ship

  • Perform activities relative to the timely shipment of customer’s orders
  • Print the picking tickets thru ERP and pulling Finished Goods from warehouse location to package for shipment
  • Prepares customers’ orders (external & internal) and assures that contents conform to the accompanying shipping documents
  • Process the order thru ERP and affix the proper label to the package and/or prepare documentation for truck shipments
  • Hand packages off to the Federal Express Air and Ground Representatives and bring US Postal packages to the front office for collection
  • Prepares large pallet orders
  • Process miscellaneous orders when necessary

 Receiving

  • Process incoming receipts and customer returns in the ERP system
  • Scan packing lists into the ERP system
  • Check inventory against packing slips for completeness and accuracy
  • Put inventory away in their designated locations
  • Deliver packages to employees/internal customers

Inventory Management

  • Enter and post various inventory in ERP
  • Post daily production workorders in ERP
  • Enter and post miscellaneous item journals and warehouse transfers
  • Perform cycle counting duties, when needed

 Writer Service Administration

  • Receive and process customer’s writer for service thru the Service module in the ERP system
  • Receive and process trade-in writers from customers in the ERP system
  • As required, prepare and e-mail service estimates to the customer
  • Using the ERP system and working with Customer Service, track loaners held by customers to ensure their timely return to Stenograph.
  • Monitor and maintain inventory of loaners and used trade-in writers for completeness and accuracy

 Warehouse Management

  • Maintaining floor and shelf spaces – clean and orderly
  • Putting away and organizing inventory
  • Breakdown of boxes, packaging, waste
  • Process and handle scrap / recyclables

Environmental Hazards and Safety (EHS)

  • Observe all safety regulations
  • Work within the guidelines of our DOT and Universal Waste Policies
  • Maintain work area in a clean and orderly fashion
  • Participate in yearly trainings

Qualifications 

  • High School degree or equivalent
  • Two years of similar work history in shipping and receiving
  • Certified / Proficient with hand trucks, fork lifts
  • Self-starter, highly motivated
  • Have basic computer skills
  • Customer oriented and team player
  • Familiarity with MS Word and Excel is a plus
  • Experience with ERP system a plus