Shipping Coordinator

Stenograph LLC is a world leader in the court reporting industry and has been in business for 85 years. Stenograph provides a full suite of products and software for dictation and transcription applications. The company offers shorthand writing machines and computer-aided transcription software for the information technology needs of the court reporting and captioning communities. The company also provides training materials and professional development courses for students and court reporting professionals. The company markets its products through its sales force and distributors in the United States and internationally. Stenograph is solely owned by The Heico Companies, LLC, a privately held, $2B revenue company that specializes in acquiring distressed assets, improving their performance, and holding them for the long term.

Heico has a history of success. Since its founding over 40 years ago The Heico Companies has grown from a single business to over 78 separate companies through a strategic acquisition policy, and by reinvesting its earnings into internal growth and new prospects. Historically talented at restoring distressed companies, Heico strategically targets acquisitions that will complement its ever-growing portfolio of companies in manufacturing, construction, and industrial services.

These four core operations are organized into groups: Applied Solutions Group, Construction Solutions Group, Industrial Technologies Group, and Metal Processing Group. Once acquired, new Heico companies are assigned to a group and run on a stand-alone basis, allowing for great independence as well as the opportunity to share knowledge about markets, production processes, and management practices across other Heico groups and companies.

Heico continues to seek out new opportunities and maintain its standard of success. The Heico Companies has remained a privately held company since its creation and maintains a majority ownership in each of its operations, which generates more than $3.3 billion dollars in revenues. Many of our businesses are certified Woman-owned Business Enterprises (WBE).

More information about the overall organization can be found at www.heicocompanies.com.

Position

The position of Shipping Coordinator involves a variety of repetitive and non-repetitive tasks that range from shipping, receiving, packing, and expediting service and assembly orders. This role will partner with sales, customer care, engineering, service, and assembly to deliver best in class quality products to Stenograph’s customers.

Specific responsibilities include:

Warehouse:

• Perform duties as required or directed by the Assembly Supervisor.
• Ship all orders including new writers, loaners, serviced machines, and accessories.
• Report all unusual conditions or defective materials to your supervisor and uphold quality standards.
• Assist with other duties as assigned.
• Receive all incoming raw materials (print traveler and place in inspection area).
• Put all approved raw materials in their assigned location.
• Order warehouse and packaging supplies
• Order various supplies for the operations team members (Amazon, McMaster, Uline).

Service:

• Liaison between sales/support and Service for orders, used writer inventory, and other various items as needed.
• Unpack and prepare service and loaner machines for receipt.
• Assist Service as needed on various ad hoc tasks such as loaner preparation and cleaning.

Assembly:

• Liaison between Sales/Customer Care and Assembly for order expedites, updates, and changes.
• Perform various ad hoc tasks as needed.

Environmental Hazards and Safety (EHS):

• Observe all safety regulations
• Maintain work area in a clean and orderly fashion
• Participate in yearly trainings.

Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications 

• 3-5 years of related experience.
• High school, technical/trade school or equivalent
• Basic technical knowledge of mechanics and electronics
• Ability to use small hand tools
• Ability to stand for multiple hours
• Ability to lift boxes 25-50 lbs.
• Self-starter who can multi-task
• Excellent communication skills
• Experience working directly with customers and third parties
• Basic proficiency in Microsoft Office Suite, and experience with ERP systems a plus
• Hourly compensation $18.00- $21.00 per hour 
• Benefits start after 60 days of employment. Medical, Dental, Vision 401(k) with company match, and voluntary benefit options. 
• Work schedule Monday through Friday onsite, Downers Grove, IL 

EOE M/F/D/V