Inside Sales Representative

Drive Business Results with Primary Focus on Winning New Customers:

• Achieve annual sales objectives, meet monthly KPIs, and utilize Pettibone’s CRM software.

• Continually prospect to identify, prioritize, maintain and act upon target list of new customers.
• Promote Pettibone’s competitive advantages & value propositions effectively to grow sales.
• Work with Heico Marketing to build an aligned outreach strategy to solicit new business.
• Develop & deliver presentations to prospective buyers via web-based communication tool such as Microsoft Teams.
• Overcome customer delays & objections.
• Demonstrate strong closing skills.
• Build strong working relationships with other internal departments to deliver exceptional customer service.
• Must be successful in working in all professional settings including company office, field, customer & home office environments.

Product Knowledge:

• Develop and demonstrate proficient knowledge regarding machine features, benefits, operations, warranty, and general machine operation.
• Develop a working knowledge of competitive products
• Develop a working knowledge of applications in which telehandlers operate
• Become capable of communicating the differentiating features, advantages and benefits of Pettibone’s telehandler products from competitors

Experience and Education:

• Experience: Minimum of 3 years of Inside Sales experience related to selling capital equipment.
• Education: B.A. or B.S. Degree.
• Communication: Excellent communication skills, both written and verbal communication.
• Technology: Strong working knowledge of MS Office, Adobe Acrobat, and CRM/ERP software.

Other Requirements:

• Be highly self-motivated and confident.
• Must have strong attention to detail and ability to work both collaboratively and independently.

• Exceptional organizational, interpersonal, and project management skills.
• Strong technical knowledge.
• Ability to demonstrate value to prospects and existing customers.
• Proven relationship-building skills.
• Demonstrated customer service skills

Supervisory Responsibility - This position has no supervisory responsibilities.

Position Type and Expected Hours of Work - This is a full-time position. Work hours are Monday through Friday, 8:00 AM to 4:30 PM or as the job requires. 

Travel – This position requires minimal travel in North America and/or globally.

Work Environment – This role offers a dynamic and engaging work environment, combining the flexibility of in-office work with the benefits of remote work. The employee is occasionally in an active operating environment and near moving mechanical parts.

Physical Requirements - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

• Utilizes standard office equipment such as computers, phones, and keyboards.
• Occasional walking, standing, and moving around the office for tasks such as filing or interacting with colleagues.

• Must be able to occasionally lift and carry objects such as presentation materials or other sales-related items, typically up to 25 pounds, though potentially up to 50 pounds depending on the specific item.