Field Service Technician in Hebron, KY at ANCRA INTERNATIONAL, LLC

Job Description

Key Responsibilities and Priorities:

• Safety is our number one priority. This role will promote safety culture through safety toolbox talks, safety committee participation, & positive reinforcement programs
• Provide professional troubleshooting and repair services for Ancra Systems truck loading and trailer conveyor systems at customer sites
• Participate in installation and commissioning of Ancra Systems truck loading and trailer conveyor systems at customer sites
• Perform predictive, preventative, corrective and routine maintenance on production equipment
• Troubleshoot and repair electro-mechanical, industrial controls, hydraulic, and pneumatic equipment, or systems (Involving circuits, relay logic, wiring, motors, servo drives, etc.)
• Troubleshoot, modify and/or repair programmable logic controllers, robotics, and other electronic equipment
• Troubleshoot and repair hydraulic, pneumatic, electrical equipment and machine components
• Assemble machines according to schematics and assembly drawings.
• Coordinate work efforts to perform assembly from components per assembly drawings/bill of material alongside other team members
• Attending progress meetings while at customers’ facilities
• Reporting status to management about development or any risks/issues
• Training and coaching customer’s personnel on machine features including operation, process adjustment and maintenance
• Prepare complete service reports, timesheets, and expense reports in a timely and accurate manner by written/electronic methods
• Ability to problem solve and continuously improve safety, quality, and productivity
• Repair, maintain and troubleshoot CNC machines

Position Consults with:

Customers, Sales, Customer Service, and Operations.

Knowledge, Skills, and Abilities Required:

•  Strong electrical and mechanical knowledge and practical skills
•  Demonstrated success in troubleshooting and problem-solving
•  Technical knowledge and skills in the following areas: PLC's/industrial controls, motion/motor controls, and hydraulic/pneumatic systems.
•  For Electrical Technician roles only:

• Installing various wires, connections, relays, fuses, etc.
• Assemble, install, test, and maintain electrical and electronic wiring, equipment, apparatus, and fixtures, using hand tools and power tools

• Loading required parameters into electronic drives and process controllers to ensure proper operation; loading machine specific software; completing machine electrical quality check list to validate sensor and software functionality
• Ability to read and interpret equipment manuals, mechanical drawings, electrical schematics, and other specifications to determine repair method for failed components
• Strong written and verbal communications skills
• Ability to work in a team environment as well as independently
• Self-motivated and results driven
• Professional, clear, and concise communication skills to external and internal customers
• Must be willing to travel on short notice and spend more than 50% of the time traveling.  May be continuously away from home for as long as a month (offer travel expenses).
• Must be willing to be available during off hours and travel accordingly.
•  Available to work overtime, holidays, weekends, and during plant shutdowns
• Complying with the company safety policies and procedures

 Education Requirements

Trade school graduate or two-year Associates degree in a mechanical, electrical, or mechanical technician program or equivalent industry, military, or other relevant experience. 

Working Conditions/Travel Requirements:

• Work takes place in an industrial environment both on site at Ancra Cargo and at customers.
• International travel will be required during onboarding.
• Availability to travel to sites in the USA, Mexico, and Canada within 24 hours notice.
• Fluency in English
• Must possess a valid driver license
• Must pass a background check
• Must be authorized to work in the United States and able to obtain a passport
• Ability to obtain Heavy Lift Certification and Industrial Powered Vehicles License
• Advanced ability to read and interpret pneumatic and electrical schematics

Disclaimer:  Job responsibilities and requirements can change at any time.

Ancra Cargo Core Values:  Respect Everyone, Embrace Challenges, Welcome Change, Speak and Act with Integrity, Be Positive and GSD!